Frontiers of Engineering Management
>> 2020,
Volume 7,
Issue 2
doi:
10.1007/s42524-019-0080-x
RESEARCH ARTICLE
Efficiency measurement for mixed two-stage nonhomogeneous network processes with shared extra intermediate resources
School of Business, Central South University, Changsha 410083, China
Accepted: 2020-02-27
Available online: 2020-02-27
Next
Previous
Abstract
Unreasonable allocation of shared resources reduces the system efficiency and is a considerable operational risk. Sub-processes with insufficient portion of shared resources could not help accomplish complicated tasks, and overstaffing and idle resources will occur in the sub-processes assigned with redundant shared resources. This unfair portion distribution may cause internal contradictions among sub-processes and even lead to the collapsing of the entire system. This study proposes a data-driven, mixed two-stage network data envelopment analysis model. This method aims to reasonably define the allocation portion of shared extra intermediate resources among several nonhomogeneous subsystems and measure the overall system performance. A data set of 58 international hotels is used to test the features of the proposed model.
京公网安备 11010502051620号
