2008, Volume 10, Issue 4
Strategic Study of CAE >> 2008, Volume 10, Issue 4
Fuzzy Comprehensive Performance Evaluation Method for Chained Operation Based on Balanced Score Card
1. School of Economics & Management, Southeast University, Nanjing 210096, China;
2. Institute of Systems Science, Academy of Mathematics and Systems Science, Chinese Academy of Sciences, Beijing 100080, China
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Abstract
From the views of balanced score card,a series of indexes and a fuzzy comprehensive evaluation model for the performance evaluation of chained operation enterprise based on its finance,customer, internal management process and the ability of learning and development are introduced in this paper. This novel performance evaluation model overcomes the shortcoming of traditional method and can make benefit for comprehensive evaluation from development aspect.
Keywords
chained operation ; balanced score card ; performance evaluation ; fuzzy comprehensive evaluation
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