Membrane technology holds great potential in gas separation applications, especially carbon dioxide capture from industrial processes. To achieve this potential, the outputs from global research endeavours into membrane technologies must be trialled in industrial processes, which requires membrane-based pilot plants. These pilot plants are critical to the commercialization of membrane technology, be it as gas separation membranes or membrane gas-solvent contactors, as failure at the pilot plant level may delay the development of the technology for decades. Here, the author reports on his experience of operating membrane-based pilot plants for gas separation and contactor configurations as part of three industrial carbon capture initiatives: the Mulgrave project, H3 project and Vales Point project. Specifically, the challenges of developing and operating membrane pilot plants are presented, as well as the key learnings on how to successfully manage membrane pilot plants to achieve desired performance outcomes. The purpose is to assist membrane technologists in the carbon capture field to achieve successful outcomes for their technology innovations.