描述了虚拟企业CRM（客户关系管理）系统的特点，分析了虚拟企业CRM的信息流，在此基础上给出了一个分布式的虚拟企业CRM运作系统，其必须由虚拟企业CRM的协调企业统一管理和协调，并构造了虚拟企业CRM系统中的协调企业的功能模块参考结构，提出了实现虚拟企业CRM的技术体系参考模型。

This article narrates Virtual Enterprise's CRM system's characteristics, and analyzes its information flow. And on the basis of information flow, a distributed running system is given which is managed and coordinated by coordination enterprise of VE CRM. Moreover, a reference model of function module of VE CRM's coordination enterprise is constructed and a technique framework of Virtual Enterprise's CRM is brought forward.