在新一代人工智能技术引领下，制造业的生产技术、组织方式、竞争策略等，都将面临重大调整，为制造业新模式与新业态的形成提供了可能。受新一代人工智能技术驱动，制造业实践中不断涌现由服务而产生的新模式新业态是本课题的研究核心。课题重点围绕由开展智能服务而产生的新模式和新业态进行研究，分析了在人工智能技术引领下，制造业的模式与业态的演进趋势，新模式与新业态的典型类型，支撑性、关键性技术；提出了新模式与新业态的发展方针、目标与途径。根据我国工业领域的发展基础与现状，选择远程运维服务和规模定制服务作为突破，提出两大业务模式在相关领域的发展方向以及发展目标，并提出相关政策建议。

Led by the development of artificial intelligence technology, the production technology, organization mode, and competitive strategy of the manufacturing industry are facing major changes, which also provides opportunities for formation of new modes and business models of manufacturing. Driven by the new generation of artificial intelligence technology, new modes and business models generated by convergence of the service industry and the manufacturing industry have emerged in the practice and thus serve as the focus of this study. The study has analyzed the development trends, typical types, and key platform technologies of the new modes and business models of manufacturing, and proposed the development guidelines, goals, and approaches for the new modes and business models. According to the basis and present situation of manufacturing in China, the study has selected the remote operation & maintenance service and mass customization as examples, and put forward the development directions, goals, and policy suggestions for the two business models in the related fields.