A Study on China’s Manufacturing Servitization Development Strategy
Gaofeng Zhu , Shoulian Tang , Ming Hui , Yan Li , Yiwei Tang
Strategic Study of CAE ›› 2017, Vol. 19 ›› Issue (3) : 89 -94.
A Study on China’s Manufacturing Servitization Development Strategy
This paper is based on the research report titled "Manufacturing Servitization Development Strategy", which is a sub-project of a major advisory project organized by the Chinese Academy of Engineering: the Manufacturing Power Strategy II. This paper discusses the servitization strategy of China's manufacturing industry, including the necessity of its implementation, the implications of servitization, service mode, management mode, and related modern information technology and service platforms. The core of manufacturing servitization is still manufacturing; however, the manufacturing industry can expand its development space and enhance its competitiveness through servitization. Customer-oriented manufacturing enterprises offer a wide range of services, including product customization, leasing, financing, monitoring, e-commerce, supply chains, project contracting, and recycling services; in this way, they represent a new type of industry that is characterized by the integration of products and services. Manufacturing servitization shows two converging trends. The first trend is close cooperation and integration between the manufacturing industry and producer services; the second trend is the integration of the manufacturing industry with modern information technology. Manufacturing enterprises are building product design service platforms, e-commerce service platforms, remote-monitoring service platforms, and supply chain service platforms that are based on the Internet.
制造业服务化 / 服务型制造 / 发展战略 / manufacturing servitization / service-oriented manufacturing / development strategy
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