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Common biases in client involved decision-making in the AEC industry

Sujesh F. SUJAN, Arto KIVINIEMI, Steve W. JONES, Jacqueline M. WHEATHCROFT, Eilif HJELSETH

《工程管理前沿（英文）》 2019年第6卷第2期页码 221-238 doi: 10.1007/s42524-019-0026-3

摘要： Understanding of the constitution of client involved decisions is important for future improvements of the processes. Significant decisions in construction projects are reliant on heuristic processes where assumptions are developed from past experience. The paper presents a methodology to collect empirical data in an unstructured manner utilizing participant intuition and experience regarding project level collaboration, a term easily understood by practitioners. Empirical data collected from 6 focus group discussions in Norway and 18 individual interviews in Finland is associated with biases in decision making aimed at bridging the gap of understanding and literature’s insufficient coverage. An analytic framework was developed to suit the diverse emergence of concepts to allow application of psychological principles in a structured manner to empirical data. The paper contributes by identifying types of cognitive and motivational biases in client involved decisions. The biases are found to be alleviated by one another depending on the particular application of the decision. Findings suggest that normative beliefs exist developed from past experience and habitual thinking. A number of emerged biases in this domain are alleviated from normative beliefs which are discussed in this paper.

关键词： collaboration construction industry social science decision-making client cognitive bias motivational bias holistic analysis human factor

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伙伴关系模式的发展以及对中国建筑业的启示

张连营,王争朋,张杰

《中国工程科学》 2006年第8卷第8期页码 7-11

摘要：

伙伴关系模式作为一种西方建筑体制下的新型业主－承包商关系模式，已经在欧美发达国家建筑业中得到了广泛的应用，并被众多建设管理相关学者和建筑业行内人士视为未来欧美建设项目的一种重要管理模式。然而国内建设管理学界对于这种模式的研究既缺乏数量，又缺乏深度和质量。这不仅与我国建筑业体制本身的特点有关，也和国内建设管理相关研究不够活跃有关。文章在回顾相关背景问题的基础上，提出了一个关于伙伴关系模式的概念模型，作为理解伙伴关系模式的框架；介绍了欧美主流建设管理学术刊物对伙伴关系模式的相关研究；指出了伙伴关系模式的行为学本质对中国建筑业的启示。

关键词：伙伴关系模式业主-承包商关系建设管理行为学本质