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Facility managers’ perceptions on building performance assessment
Rafaela BORTOLINI, Núria FORCADA
Frontiers of Engineering Management 2018, Volume 5, Issue 3, Pages 324-333 doi: 10.15302/J-FEM-2018010
During the operational phase, building performance may decrease in various areas, so that the end users’ requirements are no longer met. Consequently, indicators are useful to assess and improve the performance of existing buildings. In this study, we carried out a literature review and organized a focus group with facility management experts to gather and analyze facility managers’ perceptions on operational indicators that could be used to assess the performance of buildings. The results revealed that the core indicators used to measure a building’s operational performance are related to safety and assets working properly, health and comfort, space functionality, and energy performance. The findings also revealed that these indicators can be obtained from three sources: a) facility managers/operators, who carry out corrective maintenance and perform technical inspections, b) regular users, who report complaints and fill-in satisfaction questionnaires, and c) sporadic users, who also fill-in satisfaction questionnaires. These indicators and their sources can contribute to a better analysis of building performance and the definition of measures to improve performance during the operational phase of a building.
Keywords： building performance facility management non-residential buildings
Liu Xuezhou,Shi Bao,Wang Shanshan,Xu Yongjiang,Li Xiaoxiao
Strategic Study of CAE 2014, Volume 16, Issue 9, Pages 50-60
Keywords： Cynoglossus semilaevis Günther LH cDNA cloning Quantitative real-time PCR RIA
Title Author Date Type Operation
Facility managers’ perceptions on building performance assessment
Rafaela BORTOLINI, Núria FORCADA
Journal Article
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